I need to change my password or email associated with my accountUpdated 2 months ago

🔐 Forgot your password or need to change your email?

No worries—happens to the best of us. Here’s what to do:

👉 To reset your password:

1. Open the Loop app on your phone.

2. Tap Menu > Account > Sign out of Loop.

3. On the login screen, tap “Forgot Password”.

4. Enter your email and check your inbox for a reset link.

🔁 Didn’t get the email? Double-check your spam folder or give it a few minutes.

✏️ To change the email on your account:

You can update your email directly in the app:

1. In the Loop app, tap Menu > Account

2. Tap the pencil icon ✏️ next to your current email

3. Enter your new email (double check spelling!)

4. Tap Done

That’s it! 🎉 Your email should update right away.

➡️ Still running into issues? We’re just a tap away. Email us with a detailed description of the problem at [email protected] and we will get back with you as soon as possible.