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Orders & Shipping

Everything you need to know about your Loop digital picture frame order.

‼️ Loop's Return Policy‼️

We’re sorry to hear you’re considering returning your Loop frame, but we’re here to make the process as smooth as possible. Below, you’ll find all the information you need to return your frame under our 100-Day Worry-Free Guarantee or to address any

Where is my Loop order? 📦

Once you place an order on loopfamily.com, our fulfillment center jumps into action! It typically takes 1-3 business days to process your order, especially during busy times like the holidays. As soon as your order is processed and ready to go, we’ll