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Using Your Frame

Step-by-step instructions for setting up your Loop digital frame, connecting to Wi-Fi, and getting started fast.

How to Upload & Manage Photos Using the App

Looking for other ways to share? Check out how you can share photos with our exclusive text-to-frame functionality or straight from your photo library using your device's share sheet!. One of the best features of Loop is the ability to share photos a

How to Sync Your FamilyAlbum Favorites

Connecting your FamilyAlbum account to your Loop frame is quick and easy! Follow these steps to sync your favorite photos and enjoy them on your Loop frame. Make sure you have both the Loop app and the FamilyAlbum app installed on your device before

How to Upload & Manage Videos Using the App

From the Loop app, you can easily add videos to your albums that will play alongside the photos in your albums. Here's how:. One of the best features of Loop is the ability to share content across multiple frames! With Loop, you can easily share albu

Customizing Your Loop Frame Slideshow Settings

Loop is proud to offer you the flexibility to personalize your frame’s settings so it displays photos exactly the way you prefer. These settings can be adjusted directly on the frame or remotely through the app. If you’re managing a frame for someone

iOS Share Sheet Functionality

Want to send a photo to Loop right from your iPhone’s camera roll—without manually opening the Loop app and hunting for the image again? That’s where the Share Sheet comes in. It launches the Loop app for you, making the process even faster and easie

Android Share Sheet Functionality

Want to send a photo to Loop right from your Android’s photo gallery—without manually opening the Loop app and hunting for the image again? That’s where Android’s built-in Share menu comes in. It launches the Loop app for you, making the process quic

How to Connect Your Loop Frame to Wi-Fi in a Retirement Community

Learn how to connect your Loop digital frame to Wi-Fi in a retirement community or any network that requires a MAC address. Step-by-step instructions included for both new and already set-up frames.

Trouble with Wi-Fi connection on Loop frame

Having trouble connecting your Loop frame to Wi-Fi? Don’t worry—we’re here to help! Wi-Fi issues can be tricky because everyone’s home setup is a little different, but the steps below should get your frame back online in no time. 🔁 Restart Your Rout

2.4GHz vs 5GHz Wi-Fi Connection for Loop Frame

How Can I Connect My Loop Frame If My Wi-Fi Router Uses 5 GHz?. Our Loop frame is designed to connect specifically with 2.4 GHz Wi-Fi networks. While some newer devices and routers run on 5 GHz, we chose 2.4 GHz to ensure that Loop works seamlessly a

Can I only text photos instead of using the Loop app?

So, you’ve been invited to share your favorite photos to someone’s Loop frame and want to use our exclusive text message feature to do it? (Prefer to share photos via the app? Read this article instead!). First of all, congratulations! That means the

How can I organize photos on my frame?

Albums are a powerful feature of your Loop frame that make organizing, sharing, and enjoying your favorite memories easier and more meaningful. Whether you’re curating special moments for yourself or sharing them with loved ones, albums provide the f

How to Create a New Album

🆕 How do I create a new album?. ❌ How do I delete an entire album?. For more help with albums, check out these helpful articles:. Introduction to Albums. How to Create a New Album. How to Share An Album. How to Add Photos to Specific Album. How to D

How to Share An Album

🧑‍🧑‍🧒‍🧒 How do I share an album with someone?. First, you'll need to create a new album. If you have that done already, read below for how to share this new album with others!. ‼️Things to Remember‼️. Need to remove someone from an album or accou

How to Rename an Album

Let’s be real—sometimes you name an album in a rush, and suddenly, you’re stuck with “Photos” or “Random Stuff” forever. 😬 But don’t worry, you’re not doomed to vague album names forever. Here’s how to give your album the name it truly deserves (or

Can I set my Loop to only display certain albums?

Whether you want your living room Loop to show different photos than the one in the kitchen, or you’re just rotating albums to keep things feeling fresh, Loop makes it easy to customize which albums appear on each frame. You can even keep albums priv

Google Photos Share Sheet

Want to send photos to your Loop frame right from your Google Photos app—without digging through your camera roll a second time inside the Loop app? You’re in luck. The Share Sheet makes this process simple and seamless, letting you send photos in ju